1. Scope of Services
Aliong’o Aéro provides aircraft parts sourcing and procurement, overhaul and repair facilitation, fleet management, and aircraft acquisition consultation. These services are available under various membership tiers and as standalone offerings. The scope of services may vary depending on the selected membership plan or contractual agreement.
2. Pricing and Fees
- All prices are subject to change with prior notice.
- Taxes, shipping costs, and additional service fees may apply depending on the transaction.
- Expedited processing or specialized requests may incur additional charges.
3. Payment Terms and Conditions
- Payments are due as indicated on the invoice.
- Accepted payment methods include wire transfers, credit cards, and debit cards.
- Late payments may result in service delays, suspension of membership benefits, or additional fees.
- Refunds are subject to approval and will be processed based on the terms outlined in individual service agreements.
4. Membership Terms and Subscription Policies
- Memberships are billed on a monthly or annual basis.
- Membership renewals are automatic unless canceled in writing at least 30 days before the renewal date.
- Upgrades and downgrades in membership tiers are allowed, subject to applicable fees and approvals.
- Cancellation requests must be submitted in writing and may be subject to prorated fees otherwise cancellation is free.
5. Parts and Service Warranty
- All parts supplied by Aliong’o Aéro come with manufacturer warranties where applicable.
- Aliong’o Aéro is not responsible for defects or failures of parts sourced from third-party suppliers.
- Clients must adhere to manufacturer guidelines for warranty claims.
6. Liability and Indemnity
- Aliong’o Aéro is not liable for indirect or consequential damages resulting from delayed shipments, incorrect orders, or defective parts.
- Clients agree to indemnify Aliong’o Aéro against claims, damages, or losses arising from the use of sourced parts or services.
- The company’s liability is limited to the replacement or refund of defective parts as per manufacturer policies.
7. Compliance and Regulatory Requirements
- Aliong’o Aéro complies with Transport Canada Civil Aviation Authority regulations.
- All transactions adhere to Uganda Civil Aviation Authority import/export requirements.
- Clients are responsible for ensuring compliance with relevant customs and regulatory guidelines when receiving shipments.
8. Confidentiality and Data Protection
- Aliong’o Aéro maintains the confidentiality of client information, transaction details, and business communications.
- Non-disclosure agreements (NDAs) may be required for certain transactions.
- The company adheres to applicable data protection laws to secure client data.
9. Force Majeure
- Aliong’o Aéro is not responsible for service disruptions due to circumstances beyond its control, including but not limited to natural disasters, government restrictions, strikes, and supply chain disruptions.
10. Dispute Resolution
- In the event of a dispute, parties agree to first attempt resolution through negotiation.
- If unresolved, disputes may be escalated to mediation or arbitration based on governing laws.
- The applicable jurisdiction for legal proceedings shall be determined based on contractual agreements.
11. Amendments and Modifications
- Aliong’o Aéro reserves the right to update these terms and conditions at any time.
- Clients will be notified of any changes affecting their membership or service agreements.
